Introduction to the
The types of information we collect and use
For purposes of this Policy, “Personal Information” or “Personal Data” means personally identifiable information that is protected by the laws of your jurisdiction. In some jurisdictions, “Personal Information” or “Personal Data” does not include the company’s contact information.
As described below, websites collect information in a variety of ways for different purposes. If you choose to register with one of these sites to receive our updates, manage your personal account, and/or use our proprietary service portal, you will need to provide your contact information (name, address, phone number, email address, unique login and password). We will use this information to provide services to you based on legitimate business interests and/or contact you with respect to web services that you have expressed interest in.
The site automatically collects technical information about your browsing the site (such as browser type, Internet service provider, platform type, Internet Protocol (IP) address, reference/exit page, operating system, date/time stamp). We aggregate information to report information about the site to analyze trends, diagnose server failures, manage the site, track user dynamics and usage, and gather a wide range of statistics. For more details, see “Cookies and Other Digital Tokens” below.
You can also choose to provide demographic information (such as business type, size, location, and so on). We use statistics to understand your needs and interests and provide a more personalized website experience. The Group will use this information to process your orders, allow you to participate in promotional activities (depending on your marketing preferences), and provide you with our services.
If we talk to you over the phone, you may provide us with your personal data during the call. Such calls may be recorded for use in training
How do we use the information collected
Through the website, you can order products or services, request information, or subscribe to marketing/support materials. If you wish to purchase our products or services, we will require information from you in order to fulfill the contract. You will need to provide contact information (such as name, email, and shipping address), financial information (such as credit card number, billing address, and due date). Your financial information will only be used to charge you for the products and services purchased.
If we collect credit card information from you, please be aware that this information is only used for payment processing and to prevent fraud. The Group will not use your credit card information or similar sensitive personal data for other purposes without your express consent. After payment is made, we will not retain your credit card information unless you have given us permission to retain your credit card information for future purchases of products and services.
Under applicable law, we may be required to share information with third parties. For example, we may disclose your personal information under a court order, subpoena, or warrant. In addition, we may voluntarily provide information in accordance with applicable law to assist law enforcement investigations or to protect the rights of our systems, our companies or others.
We may also use your contact information to send you other products and services of the Group, such as meeting rooms, virtual offices, office space restoration, offices, Shared offices and membership, provided we obtain your consent in accordance with applicable laws. If you do not wish to continue receiving these promotions on a regular basis, you can notify us to update your preferences (see the “Select and Stop Receiving” section below for details)
Once you have registered, we will send you a welcome email confirming your username and password. We will also respond to your questions, provide the services you request, and manage your account. We will communicate with you via email or phone and try our best to satisfy your preference.
We will also send you information about new products, services, special offers, promotions and general information based on the marketing preferences you provide to us. If you do not wish to receive such messages, you may choose not to receive future emails (see the “Your Choices and Stop Receiving” section below for details).
If you wish to subscribe to our newsletter, we will send you the newsletter using your name and email address. You can subscribe to our newsletter on the registration page. You can unsubscribe at any time (see the “Select and Stop Receiving” section below for details). If necessary, we will send you announcements related to the service, which are not of a publicity nature. If you do not wish to receive such an announcement, you may cancel your account on the Website.
Please note that we will not give your email address to our business partners. However, we may send you offers on behalf of our business partners. Please refer to “Types of Information we collect and use” above for more details. You may choose to unsubscribe from our promotional emails as described below.
Information sharing and cross-border transmission
We have contracts with third party service providers and suppliers to provide complete goods, services and customer solutions mentioned above. We may need to share your personal data with such third parties in order to provide you with the products, services and customer solutions you need. In addition, we may need to share your personal data with other members of the Group for data consolidation, storage, simplified management of customer information, reporting and other internal purposes (including transfer from the European Economic Area (EEA) and Canada to the United States and other countries/regions).
We will share your personal data in accordance with data protection regulations only in the following ways.
Cookies and other digital tokens
The group is committed to protecting children’s privacy needs while encouraging parents and guardians to take an active role in their children’s online activities and interests. The Group does not knowingly collect information on children under the age of 13 and our website is not intended for children under the age of 13.
Your options and opt-out
We provide you with the option to receive a variety of information to improve our products and services. You can subscribe to receive specific information about certain products and services, as well as marketing intelligence for the entire group. Such intelligence may include information about new products, special offers, or invitations to participate in market research. If you do not wish to continue receiving our newsletters and/or promotions, you may opt-in to unsubscribe following the instructions contained in the E-mail or message, or contact us at email@example.com
Protect your information security
We cannot guarantee or warrant the security of our servers, nor can we guarantee that the information you submit through our website will not be intercepted when transmitted over the Internet. We protect personal data submitted to us during and after transmission and receipt of information in accordance with industry-recognized technical standards. When you enter sensitive information (e.g., credit card information) into our registration form or order form, we use Secure Sockets Layer technology to encrypt that information. We process personal information for marketing purposes or with your consent, and we process this data before you stop and after you stop, we process it for a short period of time (so that we can execute your request). We will also record in real time your requests not to send you direct marketing messages or to process your data indefinitely so that we can respond to your requests later. When we process personal information in connection with the performance of the contract or provision of services, or in connection with the activities of the Competition, we retain the information for 6 years from the last interaction you had with us (or 10 years in the case of financial information). We will retain telephone records and CCTV footage for a short period of time, subject to our internal compliance procedures from time to time.
Terms and Conditions